Always Green Tree Service

Card Triage Test

Six customer replies, one at a time. You decide what happens to each. About 10 minutes. Do this on a computer, not a phone.

Your name

Before you start

Watch the video, read the cheat sheet, look at the example

Both stay open next to you while you do the cards, the same as they would on the job.

Watch the video first (opens in a new tab)

A homeowner replied to one of our texts. Our AI drafted a reply. The card shows the customer's message, the draft, and what we know about the job. Your job is to triage the card: decide what goes out, fast.

Your three buttons

ApproveThe draft is right. Send it as is. EditThe draft needs a change, or you'd rather write your own. Fix it or rewrite it, then send. DNDDo not disturb. Wrong person, "stop", trolls, fake answers. Nothing goes out.

Prices come from the job info on the card: half day $2,859, 3/4 day $3,959, full day $5,389. Nothing is booked until the quote is signed.

Cheat sheet

Every reply fits one of six types

Find the type, then use the reply for that type. Every type except 5 and 6 ends by asking for the sale or a time to talk.

Worked example

Here's one, already done

AG

Sales Bot #sales
example

ContactRobert H. — 78737 Trees6 trees, whole property SizeHalf day Quoted$2,859 StageSent quote

Customer said

Do you take credit cards?

AI draft reply

Yes, we accept all major credit and debit cards.

Edit Type 2. The answer is right but there's no ask. Add "Would you like me to add you to the schedule?" and send.

The clock starts on each card the moment it appears and stops when you press a button. Under a minute per card is the target. Don't overthink it.

All six done

You're finished, .

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